I absolutely loved this hotel and its rustic charm! The vibe of this place is indescribable. The bar was great, I absolutely loved the fireplace area. The ala carte breakfast was delicious! The room was so spacious and clean. The staff knew english very well and were very friendly. Steve was so delightful and helped us with the checkin. The whole experience was just amazing and made our trip to Kariuzawa more perfect.
Aimen
2025年1月
The breakfast was excellent in Taste, Materials. The staff were at high standard in hospitality with top notch service mind & commitment. They think customer centric with flexibility & adaptability to meet our expectations.
Anusorn
2025年4月
The hotel is a trip back in time, located in a lovely wooded setting not too far from Karuizawa Station. The breakfast was very nice and the staff were extremely attentive.
Laurel
2024年3月
Lovely main bar area and nice surroundings- shuttle bus available for trips to the station and shopping area - large rooms. Staff were very helpful and friendly
Jackson
2025年2月
The staff was great and very helpful! The place has a chapel, making it more suitable for the holidays. The lobby is cozy. The place is classic. The place is very Christmas-sy.
Jhr
2024年12月
The location, excellent service, and ambiance make this an excellent choice for a place to stay in Karuizawa. The staff went above and beyond to help us with anything and everything, and our room was very comfortable.
Jonathan
2023年4月
The staff were wonderful.
John
2024年5月
The room was big and very comfortable! The staff were very helpful! I wished i got to stay longer!
Puay
2024年6月
Royal Suite Room is superb! Hotel environment is tranquil and make you feel relaxed. Love the vintage western setting and furnitures and hotel amenities. Staff are very polite and professional! We will definitely go back again if back to Karuizawa.
Wing
2023年4月
Good location, in between train station and old Ginza area of cute eateries and shops. Easy bike rental on site, good for exploring further areas. Staff Mr Yang is polite and professional. Wonderful.
Lai
2023年11月